FAQ

What is MatchLiving?

MatchLiving is a website that makes it easier than ever to find your new apartment. Take our interactive quiz and get matched to apartments for rent that fit your needs. Our service is absolutely FREE to you and we reward customers with fun swag & gift cards just for using our service. Each customer is also matched with a local licensed real estate agent who can help answer questions and provide representation during your search.

Is MatchLiving a real estate brokerage?

No, MatchLiving is an apartment listing service. MatchLiving matches each user to a local licensed real estate agent in the cities we serve who can provide you representation and answer any questions relating to your search.

Is MatchLiving a FREE service?

Yes, MatchLiving provides its services FREE to apartment seekers.  

How do you reward me when I rent?

MatchLiving will provide you with a gift card & free swag for when you use our service to find your next apartment. See the full terms and requirements of our rewards program here.

Where do you operate?

Currently, MatchLiving lists apartments for rent in Houston, Texas and surrounding areas. We plan to launch our service in additional Texas metro areas in the near future.

What steps do I need to follow to get a rental reward?

To qualify for a reward follow these simple steps…

1. Use our service to find apartments that fit your needs. Let our team of local experts guide you by answering your questions and scheduling your tours.
2. When visiting apartments write down the name of your apartment locator (Tim Hampson) and brokerage (RE/MAX TOP REALTY) on guest cards and applications. Our service is paid for by the apartment communities and FREE to you so it’s important to let them know we sent you.
3. Let us know when and where you rent by filling out the rebate request form to the right. We value your business and will reward you with a VISA CASH CARD & FREE SWAG!

How can I change my search criteria?

After taking your original quiz you can change your search criteria at any time by visiting your profile page from the top right-hand corner of your dashboard.

Do you offer accompanied apartment tours?

Most apartment complexes have their own on-site leasing agents who are available to tour prospective apartment renters. You can schedule tours via your dashboard. If you prefer to go on accompanied tours we recommend speaking with your assigned local licensed real estate via the chat in your dashboard to make special arrangements.

Do you only work with apartment rentals?

MatchLiving is an apartment listing service which specializes in apartment rentals. That being said, each customer is matched with a local licensed real estate agent who can help you with most real estate transactions including buying or selling real estate. We recommend speaking to your assigned real estate agent via the dashboard to see how they can help directly.

Do have rental house listings or only apartments?

MatchLiving specializes in apartment rentals and does not have individual home rental listings available at this time. We recommend you speak with your assigned local real estate agent via your dashboard to see if they might be able to help.

I’m a real estate agent, how do I work with MatchLiving?

While we appreciate your interest, we are not accepting any new real estate agent affiliates/partners at this time.

How do I schedule apartment tours?

You may schedule tours to any of the apartments listed on our website by clicking the ‘schedule a tour’ button within your dashboard.

How do I review an apartment listed on MatchLiving?

All reviews are provided by Yelp. Please visit the Yelp page for the apartment to write a review.

I have a feature request, how do I submit it?

You may submit a feature request here.

How do I report a bug or site issue?

You may report a bug or website issue here.

Can I speak to an agent via telephone?

You can request a call from your assigned licensed real estate agent by clicking the ‘Request A Call’ button in your dashboard.

What is the Discover section?

The Discover section of your dashboard allows you to see apartments for rent that match your personality by category. There are 15+ categories which are change with the season -- trending categories include ‘Nightlife Lovers’ and ‘Close to Dog Parks’ just to name a few.

What if I have another question not answered here? 

Don't worry, you can always contact us via the chat messenger inside your dashboard and we'll get all your questions answered :)